When syncing additional devices, the sync summary reports “5 sync successful, 0 errors.”
However:
The Devices table shows 4 warranty results and 1 device where warranty could not be retrieved.
The sync summary appears to count all 5 as “successful,” even though one device returned no warranty information.
The warranty status counts (e.g., “Expired: 4”) also include the device where warranty data could not be retrieved, even though it is not actually “expired”.
This creates a mismatch between what the UI reports and what the user sees in the device table. It is unclear to the user whether the missing warranty is being treated as:
A non-error,
A partial success,
Or an expired device.
Sync summary should reflect the actual outcomes:
Successful warranty lookups (returned valid data)
Devices where warranty info could not be retrieved (out of scope device)
“Could not get warranty info” should not be counted as expired
Warranty summary counts should match the table breakdown
Licensing/device counts should treat no-data devices consistently and transparently
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Submitted
COW
Bug / Fix
4 months ago

purfektblyss
Get notified by email when there are changes.
Submitted
COW
Bug / Fix
4 months ago

purfektblyss
Get notified by email when there are changes.