After using Settings → Purge Devices, the UI does not immediately reflect the updated state. Both the Devices table and the sync status panel display outdated or incomplete information until the user manually refreshes the page.
Observed behaviours:
After purging, navigating back to the Devices page still shows the old devices.
Only after a full browser refresh do the purged devices disappear from UI
After purge + "Sync Devices":
Sync status panel gets stuck at 0% (“We’re working on it”).
Meanwhile, the Logs page shows a full successful sync:
PSA sync completed
Devices added
Warranty sync completed
Sync completed successfully
This means the backend completed everything, but the UI did not update to reflect completion.
The header sometimes shows “Found 3 of 3”,
while the table displays “No records to display”.
After refreshing the page, all devices appear correctly.
This confirms the UI is rendering stale state instead of re-fetching current data.
After purge, returning to the Devices page should show an empty list (or whatever the correct state is) without requiring manual refresh.
After re-sync, the sync status panel should update from 0% → 100% and show completion when the backend has completed all tasks without refresh needed.
Device header counts and table rows should remain consistent.
Does purge trigger any state or cache invalidation events?
Is the Devices page using a cached result instead of re-querying the backend?
Is the sync status component listening for the correct completion events after a purge?
Are different parts of the UI using different sources or timings for device counts vs. device rows?
Confirm whether the frontend needs:
A re-fetch on navigation
A state reset after purge
Additional invalidation logic after sync completion
Devices page always shows accurate post-purge state without manual refresh.
Sync status updates correctly during and after sync.
No UI state where:
Sync appears stuck at 0% while backend completed, or
Header says “Found X of X” but table is empty.
Navigating or returning to the Devices page always reflects the real device table state.
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Submitted
COW
Bug / Fix
4 months ago

purfektblyss
Get notified by email when there are changes.
Submitted
COW
Bug / Fix
4 months ago

purfektblyss
Get notified by email when there are changes.